I ordered my kit, with a few problems with the delivery provider and then unfortunately that was followed by getting dropping off at the wrong address. I reached out about my missing parcel. I believe the owner herself promptly responded, to all my questions. In today's day, and age, custom service like this is unheard of. Honestly EXCEPTIONAL. Then I got the product... well..I'm hooked. I was recently diagnosed with an autoimmune disease so I'm trying all holistic measures. Easy to use, lots of guidance available. I can't reccomend enough. And I will tell everyone about this great product, BUT also what a FANTASTIC company to deal with.